FREQUENTLY ASKED QUESTIONS ABOUT OUR DAY SPA....
Are we a Day Spa?
Yes! A Day Spa is a place you go for one or more treatments or the day to indulge in a massage, facials and body treatments, like sea salt scrubs and mud wraps. We’re called a Day Spa because, unlike destination spas or resort spas, you don’t stay the night.
Day spas come in a huge range of styles and personalities, from boutique day spas with two treatment rooms, which is what Venus Escapes offers to extraordinary spas with an elaborate spa menu.
How many treatment rooms do you have?
We have two treatment rooms. Room 1 is dedicated to our massages, facials, salt scrubs and body wraps as it has a shower. Room 2 is dedicated to our Healing Treatments, Forensic Healing, Spiritual Counselling, Inner Child Healing and Psychic Readings.
If 2 people are wanting a massage at the same time is this possible?
No! Our two therapists have different modalities. We encourage you to still come and wait for each other as we have a lovely relaxing guest lounge room, with ambient music, candles, essential oils and beverages are supplied complimentary. Free Wi-Fi is also available.
What treatments can two people have at the same time?
One person could have a massage or facial or salt scrub or body wrap and the other person could have a Healing Session or a reading or Counselling with a psychic medium.
Do I have to make an appointment or can I just walk in?
Bookings are essential as our Therapists are only here when appointments are made. Our Therapists generally work on the weekends so it's best to book in advance to avoid disappointment.
What does the Day Spa Offer?
* a quiet, peaceful atmosphere
* robes and slippers if you are having more than one treatment
* Relaxation Massage, Organic Spa Facials, Salt Scrubs, Body Wraps and Holistic Healings
* private treatment rooms with heated beds, aromatherapy and quality fresh linen
* professional spa products
* a guest lounge area with filtered water, T2 tea and Di Bella Coffee (complimentary)
What don't you offer?
* Manicures and Pedicures
* Medical treatments like laser resurfacing, IPL and Botox.
* Steam and Sauna Rooms or private lockers
Do you require a deposit?
YES! If you are not staying in-house as an Accommodation guest you are required to pay a 50% deposit by a valid credit card over the phone to secure your booking.
If I cancel, will you refund my deposit?
If you cancel with more than 24 hours notice then we will gladly refund your deposit. If you cancel with less than 24 hours notice or don't show at all you will forfeit your deposit.